We gladly accept returns of items category Nightwear’s,Western Wear and Ethnic wear that are unworn, unwashed, and in their original packaging within 3 days of delivery.

In order to receive a full refund, we ask that your returned items be intact and free of any signs of wear. Considering the intimate nature of our merchandise, Health Code Regulations prohibit us from accepting the return of any packaged nightwear that have been opened and appear tried or washed.

For, Lingerie (Bra, Bikni Sets, Panties) Innerwear, Shapewear, Babydoll and other apparel are labeled as non-returnable items & No Exchange due to hygiene concerns.

Exchangeable Goods : Only Bra can be exchanged if you not find right size, within 3
days on delivery and items are are unworn, unwashed, and in their original packaging.

Panties & babydoll items are non returnable and non-exchangeable items due to hygiene concerns.

REFUND IF APPLICABLE
ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND.
IF YOUR REFUND IS APPROVED, THEN YOUR REFUND WILL BE PROCESSED TO YOUR ORIGINAL METHOD OF PAYMENT, WITHIN A 7-15 WORKING DAYS.

WHEN WILL I GET MY REFUNDS ?
Your refund will be completed as per the below mentioned timelines. Please note, that the refunds are dependent on external agencies such as banks, payment gateways and external couriers (for cheques).

Debit card/credit card/netbanking 7-15 working days from the refund initiation date
NEFT transfer 7-15 working days from the refund initiation date

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at  [email protected]

or call us at +35799100337  for questions related to refunds and returns.